1. Introduction
Isokan African ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our social media platform and related services. By using Isokan African, you consent to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Full name, email address, password, profile photo, cover photo, bio, and location (country, state, city)
- Profile Information: Username, website, verification status
- Content: Posts, stories, reels, comments, messages, photos, videos, and audio recordings you create or share
- Communications: Direct messages, call session data, and page post interactions
- Financial Information: Payment details for coins purchases, creator monetization data, and marketplace transactions
- Verification Data: Information submitted for account verification requests
2.2 Information Collected Automatically
- Device Information: Device type, operating system, browser type, unique device identifiers, and device session tokens
- Usage Data: Pages visited, features used, content viewed, interactions (likes, comments, shares), and time spent on the Platform
- Location Data: Approximate location based on IP address and location data you provide
- Cookies & Similar Technologies: Session tokens, authentication data, and preferences stored locally
2.3 Information from Third Parties
- Social Login: If you sign in with Google, we receive your name, email, and profile picture from Google
- Referrals: Information about who referred you to the Platform
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide, maintain, and improve the Platform and its features
- Enable social interactions: posts, stories, reels, messaging, calls, and live streams
- Process transactions including coins, marketplace purchases, and creator payouts
- Send notifications about activity relevant to you (likes, comments, follows, messages)
- Enforce our Terms of Service and community guidelines
- Detect and prevent fraud, abuse, and security threats
- Enforce single-device session security
- Personalize your experience and content recommendations
- Communicate with you about updates, features, and support
- Comply with legal obligations
4. How We Share Your Information
We may share your information in the following circumstances:
- With Other Users: Your profile information, posts, and public content are visible to other users based on your privacy settings (public, followers only, or private)
- Page Content: Posts on Pages are visible based on the Page's visibility settings
- Service Providers: We share data with trusted third-party services that help us operate the Platform (hosting, analytics, payment processing)
- Legal Requirements: We may disclose information when required by law, subpoena, or government request
- Safety: We may share information to protect the safety and rights of users, the public, or Isokan African
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do NOT sell your personal information to third parties.
5. Your Privacy Controls
You have control over your privacy through:
- Profile Visibility: Set your profile to Public, Followers Only, or Private
- Message Controls: Choose who can send you messages (everyone, followers, or nobody)
- Online Status: Toggle visibility of your online status
- Read Receipts: Control whether others see when you've read their messages
- Notification Preferences: Customize which notifications you receive (likes, comments, follows, messages)
- Post Visibility: Set individual posts to public, friends only, or private
- Blocking: Block users from interacting with you or your Pages
6. Data Security
We implement industry-standard security measures to protect your data, including encrypted data transmission (TLS/SSL), secure authentication with Row-Level Security (RLS) policies, password hashing, and single-device session enforcement. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Stories automatically expire after 24 hours. If you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, dispute resolution).
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Portability: Request your data in a portable format
- Objection: Object to certain processing of your data
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, contact us through the Platform's support channels.
9. Children's Privacy
Isokan African is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete such information promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the Platform or via email. Your continued use of the Platform after changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the Platform's official support channels.